Terms of Service

Acceptance and Website Use

By using this website, you agree to these Terms. You may use the website only for lawful purposes and may not interfere with its operation, attempt unauthorized access, or submit false or misleading information.

Website Information

Website content is provided for general informational and promotional purposes. Services, availability, methods, promotions, and pricing may change. Website content does not replace a written quote, invoice, appointment confirmation, or service agreement.

Quotes and Estimates

Online, telephone, or preliminary estimates are not final until confirmed by us. Final pricing may depend on property size, access, condition, safety concerns, requested scope, materials, and circumstances discovered before or during service.

Scheduling and Property Access

Appointments are subject to availability, weather, safe working conditions, and reasonable access. Customers are responsible for providing accurate information and access to the areas included in the service. We may reschedule or decline unsafe work.

Customer Responsibilities

Customers should secure pets, move fragile or valuable items, disclose known hazards, identify sensitive surfaces, and confirm they are authorized to request work at the property.

Cancellations, Deposits, and Payment

Cancellation, rescheduling, deposit, payment, and late-payment terms may be included in your written quote, invoice, or appointment confirmation. Those specific written terms control if they differ from this page.

Results and Existing Conditions

Some stains, oxidation, mineral deposits, organic growth, wear, deterioration, or permanent discoloration may not be fully removable. Cleaning can reveal pre-existing defects or damage that was hidden by dirt or buildup.

Satisfaction Concerns

Please report concerns promptly and provide us a reasonable opportunity to inspect and address the issue. Any warranty or satisfaction guarantee is subject to the specific terms communicated with your service.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from website use or services. Nothing in these Terms limits liability that cannot legally be limited.

Intellectual Property

Our branding, website design, text, graphics, photographs, videos, and other content may not be copied, republished, or commercially used without permission, except as permitted by law.

Illinois Law

These Terms are governed by the laws of Illinois, without regard to conflict-of-law principles. Disputes will be handled by a court with proper jurisdiction in Illinois unless otherwise agreed.

Changes to These Terms

We may update these Terms periodically. Continued website use after an update constitutes acceptance of the revised Terms.

Contact Us