Information We Collect
We may collect information you provide when requesting a quote, scheduling service, calling, texting, or emailing us. This may include your name, telephone number, email address, service address, city, property information, requested services, scheduling preferences, and the contents of your message.
Our website may also collect limited technical information automatically, including your IP address, browser, device type, referring page, pages viewed, and general interaction data.
How We Use Information
- Respond to questions and quote requests
- Schedule, perform, and follow up on services
- Communicate by telephone, text message, or email
- Maintain business, accounting, and customer-service records
- Operate, secure, analyze, and improve the website
- Prevent misuse and comply with legal obligations
Forms, Calls, Texts, and Email
Submitting a form authorizes us to contact you about your request. Message and data rates may apply to text messages. Consent to receive marketing messages is not a condition of purchasing services. You may ask us to stop non-essential communications at any time.
Cookies and Google Analytics
We use Google Analytics and may use cookies or similar technologies to understand website traffic, device information, and visitor interactions. You may restrict cookies through your browser settings, although some website functions may work differently.
Third-Party Services
Our website may use or link to third-party services such as Google Analytics, Google Maps, hosting providers, form-processing services, email providers, video platforms, and social-media websites. Their privacy practices are governed by their own policies.
Sharing Information
We do not sell personal information. We may share information with vendors that help us operate the website or provide requested services, when required by law, to protect rights or safety, or in connection with a business transaction.
Retention and Security
We keep information only as long as reasonably necessary for customer service, business records, accounting, warranty, dispute-resolution, and legal purposes. We use reasonable safeguards, but no online transmission or storage system is completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain, subject to applicable legal and operational exceptions. You may also opt out of non-essential marketing communications.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy Updates
We may update this policy periodically. The current version and effective date will be posted on this page.
Contact Us
Spotless Window & Exterior LLC
Poplar Grove, Illinois
(815) 560-6638
[email protected]